Effective date: September 3, 2026
PlatterOS respects your privacy. This Privacy Policy explains how PlatterOS collects, uses, stores, and protects information when you visit platteros.com, request a product demonstration, start a trial, communicate with us, or use services that link to this policy.
Information we collect
When you request a demo or contact us, we may collect your name, restaurant name, business email address, phone number, city, number of restaurant locations, and any information you include in your message. If you become a customer, we may also collect account, subscription, support, and billing-related information necessary to provide the service.
We may automatically receive technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from your IP address, and interaction data. We use cookies and similar technologies where permitted to keep the website functioning, protect forms from abuse, understand website performance, and improve the visitor experience.
How we use information
- Respond to demo requests, questions, and support enquiries.
- Provide, maintain, secure, and improve PlatterOS services.
- Personalize onboarding and product communications for your restaurant.
- Send service notices and, where permitted, relevant product or marketing updates.
- Measure website performance and understand how visitors use our pages.
- Detect fraud, spam, security incidents, and misuse.
- Comply with applicable legal obligations and enforce our agreements.
Legal bases and your choices
Depending on where you live, we process personal information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with law, or for legitimate business interests such as operating and improving our services. You can unsubscribe from marketing messages at any time. Service and transactional messages may still be sent when necessary.
How information is shared
We may share information with service providers that help us operate the website, host data, deliver email, analyze performance, provide customer support, secure the service, or process payments. These providers may use information only to perform services for PlatterOS and are expected to protect it appropriately.
We may also disclose information when required by law, to protect the rights and safety of PlatterOS, our users, or others, or in connection with a merger, financing, acquisition, restructuring, or sale of business assets. We do not sell personal information in exchange for money.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and security records, resolving disputes, and meeting legal obligations. Demo-request information may be retained while we follow up and for a reasonable business-record period afterward.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, network, or storage system can be guaranteed completely secure, so we cannot promise absolute security. Please contact us promptly if you believe your information or account has been compromised.
Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or a copy of personal information we hold about you. You may also have the right to object to certain processing or withdraw consent. We may need to verify your identity before completing a request.
California residents may have additional rights under applicable state privacy law, including rights to know, correct, or delete certain personal information and to receive equal service when exercising privacy rights. PlatterOS does not discriminate against people for making a valid privacy request.
Cookies and analytics
Essential cookies support security, forms, and basic website functionality. Analytics technologies may help us understand traffic and improve content. Browser settings may allow you to block or delete cookies, although parts of the website may not work correctly afterward. Where legally required, we will request consent before using non-essential cookies.
International data transfers
PlatterOS and its service providers may process information in countries other than the country where you live. When required, we use appropriate safeguards intended to protect information during international transfers.
Children
PlatterOS is a business service and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.
External links
Our website may link to third-party websites and services. Their privacy practices are governed by their own policies, and PlatterOS is not responsible for their content or privacy practices.
Changes to this policy
We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top shows when the policy was last revised. Material changes may be communicated through the website or another appropriate channel.
Contact us
For privacy questions or requests, email abbas42200@gmail.com.